SPIN's now pro-active
Pro-activity is the word of the day. SPIN is now capable of contacting the user in a server-push like way. We use AJAX for the asynchronous communication and XHTML+Voice as the host language. In one of my last posts I already explained how to use AJAX for VoiceXML. Our latest demo shows how a speech-based service can "get back to the user" in a pro-active sense, i.e. not directly related to user action. In this demo the user starts the dialogue with the system - but keep in mind that this is not a must. The AJAX-based pro-activity feature allows the system to contact the user at any given point in time.
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